Solution to NW2-5 connection error when using Netflix with BT Router

WilliamP

Member
Two settings on the BT Router will need to be amended:

BT Router.jpg


1. Turn off parental controls

2. Remove the BT web protect


You can turn off BT Web Protect by logging into ‘My BT’, and selecting ‘Turn Off’ in the ‘BT Web Protect’ panel with the ‘My Security’ section of the page. Note that it will take up to two hours for this service to be removed.
 
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