Solutions to Sony TVs fail to connect to WiFi

[KL111]

Many Sony TV users have encountered Sony TV not connecting to WiFi or mobile phone hotspot, here are some solutions.

1. Check or restart the router​

First of all, please make sure that the home network can be connected and used normally with other devices. If there is a problem with your home network, you need to contact your network service provider.

2. Restart the Sony TV​

To restart the Sony TV, you only need to press and hold the power button on the Sony TV remote control for 5 seconds, it will automatically restart the system, and you can connect to wifi after turning it on again. Or unplug the TV directly and wait for 30 seconds to see if the TV can reconnect to WIFI.

3. Shorten the distance between the network and Sony TV​

Sometimes, if the router is far away from the TV, or there is a thick wall covering it, it will also cause the problem of not being able to connect to the Internet. You can move the router to the side of the Sony TV to see if it can be connected again.

4. Upgrade to the latest system or restore factory settings​

You can try to update the Sony system. Do not download pirated software, you can go to Sony TV Center to download regular software.

At the same time, you can also choose to reset the TV. However, this method will delete some data and settings of the TV (installed applications, wireless and wired network settings, login information, etc.), and the settings of the TV will go back to the factory state.

5. Change the wireless network to wired network​

Because Sony TV supports two ways to connect the signal, it can be connected wirelessly or wired.

So if you don't mind the wired connection, maybe you can disconnect the wireless connection first. Connect a network cable from the WLAN port of the router to the network port of the TV. Turn on the TV and press the "Home" button on the remote control to enter the settings interface. Select to enter "Network Settings", click "Wired Network". The Sony TV will automatically connect and exit the setting interface, and the connection is successful.

6. Seek help from Sony customer service​

If none of the above methods solve your problem, you can also ask for help from Sony TV after-sales service.

These are the solutions for Sony TV failing to connect to the network, hope they can help you.

 

[Ring]

Thanks for sharing, useful!

 

[Kevinlll]

The hardware failure of the TV can also lead to network configuration failure, such as network module failure, antenna failure, internal circuit failure, motherboard chip and other component failures.