Wyatt21
Member
Netflix in HD stopped working on my Mecool KM8, so I went to the Netflix website and it showed the error that was displayed on my box. It said to reboot, which I did, now I am getting Netflix in HD again. Netflix Error tvq-pm-100 (5.6.0)
If you experience the error code tvq-pm-100 (5.6.0), often accompanied by the following message:
We're having trouble playing this title right now. Please try again later or select a different title.
It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue.
Set-top Box
Restart your device
If you experience the error code tvq-pm-100 (5.6.0), often accompanied by the following message:
We're having trouble playing this title right now. Please try again later or select a different title.
It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue.
Set-top Box
Restart your device
- Unplug your set-top box from power for at least 2 minutes.
- Plug your set-top box back in.
- Try Netflix again