Catalogs Hide
- 1 Why is Amazon Prime not Working on Apple TV 4K?
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2
How to fix Amazon Prime not Working on Apple TV 4K?
- 2.1 1. Upgrade the Amazon Prime app to Apple TV 4K
- 2.2 2. Reinstall Amazon Prime on Apple TV 4K
- 2.3 3. Restart Apple TV 4K
- 2.4 4. Reset Apple TV 4K
- 2.5 5. Recover Amazon Prime Video with the Joyshare UltFix tool
- 2.6 6. Reconnect your Apple TV 4K device
- 2.7 7. Check the Network on Apple TV 4K
- 2.8 8. Reset the Router
- 2.9 9. Ask Apple or Amazon support for help
- 3 Summary
This article will introduce how to fix Amazon Prime not working on Apple TV 4K devices.
Have you bought the new Apple TV 4K 2022 version? What if Amazon Prime not working on Apple TV 4K devices? This is what people have complained about in the past few days. Don't worry, here is the guide on how to fix them.
You can easily find Amazon Prime Video among the pre-installed apps for Apple TV 4K. If, unluckily, you find that it no longer works on Apple TV 4K, this may be due to compatibility issues, network problems, or program errors.
This may be caused by a connection problem, a problem with the TV software, or an error in the PrimeVideo app.
This can be caused by a network issue, corrupt Apple TV software, Amazon Prime app failure, or Amazon Prime server issues bowl.
This can be caused by an Apple TV software or hardware issue, an app failure, or another third-party program bow started the problem.
This may be due to a slow Internet connection, poor Wi-Fi network, or a problem with Apple or Amazon's streaming service.
If Amazon Prime does not work on Apple TV 4K, please try to check and update the Amazon Prime application to fix the problem that Amazon Prime does not work on Apple TV 4K.
(1). Navigate to "Settings" on Apple TV 4K, then select "Software Updates" from the drop-down menu.
(2). Select "Software Updates"> Automatic Updates" from the drop-down menu.
(3). Now, wait for the application update to complete, and do not turn off Apple TV 4K.
(4). If there is a problem with Amazon Prime's software, then Amazon Prime will start working again after the update.
If Amazon Prime still doesn't work on Apple TV 4K after the update, there may be a problem with the app, try reinstalling it to fix it.
(1). On the Apple TV 4K home page, navigate to the App Store.
(2). Search for Amazon Prime, select it and download it.
(3). If you are prompted to install it, continue to download the latest version.
(4). If the installation is successful, please try to log in to your Amazon Prime account again to fix the problem that it does not work on Apple TV 4K.
A common step to fix the Amazon Prime app not working properly error on Apple TV is to restart your Apple TV 4K device. Since this may be a temporary problem with the device's operation, restarting Apple TV will fix it.
(1). Turn on your Apple TV and navigate to "Settings"> "System" to restart Apple TV 4K.
(2). Then, select the "Restart" button from the list of options.
(3). Wait until the process is complete. Then launch the Amazon Prime app to see if it is running properly.
(4). The Amazon Prime application will then be launched to see if it is working properly.
If you have restarted your Apple TV 4K, but can't fix the problem that Amazon Prime doesn't work, then restoring the device to factory settings is another option to fix Amazon pine not working on Apple TV 4K.
(1). You can navigate to Apple TV 4K's Settings menu and select General.
(2). Next, select Reset>Reset All Settings and confirm your selections.
(3). Note that after resetting your Apple TV 4K device will be restored to its factory state and you will need to reinstall it if Amazon Prime is not on the pre-installed list.
(1). Search for and try Joyoshare UltFix, and follow its guide.
(2). Launch Joyoshare UltFix while Apple TV is connected to your PC. when the application recognizes your device, click Start.
(3). Now for repair mode, select "Standard Mode" to prevent data loss or "Advanced Mode"to completely delete all data. Then click Next.
(4). Then, connect Apple TV to your computer using the USB cable, select the device model, and start the recovery mode.
(5). The next step is to download the firmware package. First, verify that the information found by Joyshare UltFix about your Apple TV is accurate, then click "Download" to download the package and verify it.
(6). Finally, select "Repair" to begin repairing your ios device. After completing this process, turn on your Apple TV to see if the problem has been resolved.
Amazon Prime may not work if your Apple TV 4K device is not connected properly. Please reconnect your Apple TV 4K device.
(1). Unplug the Apple TV 4K's power cord, wait 15 seconds, and then plug it back in.
(2). Disconnect Apple TV 4K from your TV, wait 15 seconds, and reinsert it into the HDMI port.
(3). Select the correct HDMI source in your TV, restart your Apple TV 4K device and try turning on Amazon Prime.
If you're having problems with your network, then you'll get errors when using the streaming app on Apple TV 4K, and then the reason Amazon Prime isn't working is probably that your network isn't working properly.
(1). Navigate to Settings on Apple TV 4K.
(2). Select Network, then select WiFi, and choose an available network.
(3). If you are using the version of Apple TV 4K with Ethether port, replug the cable and check if your network is working.
As above mentioned, there may be some mistakes with your router. Please reset your router and check if there is an available network for your Apple TV 4K device.
(1). Locate the Reset button on the back of your router.
(2). With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds.
(3). Wait for the router to fully reset and power back on.
If you have tried the above solutions but still can't solve the problem of Amazon Prime not working on Apple TV 4K, then contacting Apple support or Amazon support is the last option. The latter will help you with Amazon Prime apps and services, while the former will help you with Apple TV hardware or software issues.
This is how to fix Amazon Prime not working on Apple TV 4K. Generally speaking, if there is a problem with Amazon Prime or Apple TV 4K software running, you can solve it by restarting or resetting. If you have tried everything and still have the problem that Amazon Prime does not work on Apple TV 4K, then you need to seek professional help.
Have you bought the new Apple TV 4K 2022 version? What if Amazon Prime not working on Apple TV 4K devices? This is what people have complained about in the past few days. Don't worry, here is the guide on how to fix them.
Why is Amazon Prime not Working on Apple TV 4K?
You can easily find Amazon Prime Video among the pre-installed apps for Apple TV 4K. If, unluckily, you find that it no longer works on Apple TV 4K, this may be due to compatibility issues, network problems, or program errors.
1. Apple TV 4K 2022 cannot load Amazon Prime Video
This may be caused by a connection problem, a problem with the TV software, or an error in the PrimeVideo app.
2. Prime Video is not available
This can be caused by a network issue, corrupt Apple TV software, Amazon Prime app failure, or Amazon Prime server issues bowl.
3. No sound on Prime Video
This can be caused by an Apple TV software or hardware issue, an app failure, or another third-party program bow started the problem.
4. Continuous buffering while streaming Prime Video
This may be due to a slow Internet connection, poor Wi-Fi network, or a problem with Apple or Amazon's streaming service.
How to fix Amazon Prime not Working on Apple TV 4K?
1. Upgrade the Amazon Prime app to Apple TV 4K
If Amazon Prime does not work on Apple TV 4K, please try to check and update the Amazon Prime application to fix the problem that Amazon Prime does not work on Apple TV 4K.
(1). Navigate to "Settings" on Apple TV 4K, then select "Software Updates" from the drop-down menu.
(2). Select "Software Updates"> Automatic Updates" from the drop-down menu.
(3). Now, wait for the application update to complete, and do not turn off Apple TV 4K.
(4). If there is a problem with Amazon Prime's software, then Amazon Prime will start working again after the update.
2. Reinstall Amazon Prime on Apple TV 4K
If Amazon Prime still doesn't work on Apple TV 4K after the update, there may be a problem with the app, try reinstalling it to fix it.
(1). On the Apple TV 4K home page, navigate to the App Store.
(2). Search for Amazon Prime, select it and download it.
(3). If you are prompted to install it, continue to download the latest version.
(4). If the installation is successful, please try to log in to your Amazon Prime account again to fix the problem that it does not work on Apple TV 4K.
3. Restart Apple TV 4K
A common step to fix the Amazon Prime app not working properly error on Apple TV is to restart your Apple TV 4K device. Since this may be a temporary problem with the device's operation, restarting Apple TV will fix it.
(1). Turn on your Apple TV and navigate to "Settings"> "System" to restart Apple TV 4K.
(2). Then, select the "Restart" button from the list of options.
(3). Wait until the process is complete. Then launch the Amazon Prime app to see if it is running properly.
(4). The Amazon Prime application will then be launched to see if it is working properly.
4. Reset Apple TV 4K
If you have restarted your Apple TV 4K, but can't fix the problem that Amazon Prime doesn't work, then restoring the device to factory settings is another option to fix Amazon pine not working on Apple TV 4K.
(1). You can navigate to Apple TV 4K's Settings menu and select General.
(2). Next, select Reset>Reset All Settings and confirm your selections.
(3). Note that after resetting your Apple TV 4K device will be restored to its factory state and you will need to reinstall it if Amazon Prime is not on the pre-installed list.
5. Recover Amazon Prime Video with the Joyshare UltFix tool
If Amazon Prime is running with errors, you can use an Apple TV system recovery application, such as the Joyshare UltFix tool, which supports repairing many models of devices, including various versions of iOS. It can repair 150+ iOS/iPadOS/tvOS issues with no data loss.
(1). Search for and try Joyoshare UltFix, and follow its guide.
(2). Launch Joyoshare UltFix while Apple TV is connected to your PC. when the application recognizes your device, click Start.
(3). Now for repair mode, select "Standard Mode" to prevent data loss or "Advanced Mode"to completely delete all data. Then click Next.
(4). Then, connect Apple TV to your computer using the USB cable, select the device model, and start the recovery mode.
(5). The next step is to download the firmware package. First, verify that the information found by Joyshare UltFix about your Apple TV is accurate, then click "Download" to download the package and verify it.
(6). Finally, select "Repair" to begin repairing your ios device. After completing this process, turn on your Apple TV to see if the problem has been resolved.
6. Reconnect your Apple TV 4K device
Amazon Prime may not work if your Apple TV 4K device is not connected properly. Please reconnect your Apple TV 4K device.
(1). Unplug the Apple TV 4K's power cord, wait 15 seconds, and then plug it back in.
(2). Disconnect Apple TV 4K from your TV, wait 15 seconds, and reinsert it into the HDMI port.
(3). Select the correct HDMI source in your TV, restart your Apple TV 4K device and try turning on Amazon Prime.
7. Check the Network on Apple TV 4K
If you're having problems with your network, then you'll get errors when using the streaming app on Apple TV 4K, and then the reason Amazon Prime isn't working is probably that your network isn't working properly.
(1). Navigate to Settings on Apple TV 4K.
(2). Select Network, then select WiFi, and choose an available network.
(3). If you are using the version of Apple TV 4K with Ethether port, replug the cable and check if your network is working.
8. Reset the Router
As above mentioned, there may be some mistakes with your router. Please reset your router and check if there is an available network for your Apple TV 4K device.
(1). Locate the Reset button on the back of your router.
(2). With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds.
(3). Wait for the router to fully reset and power back on.
9. Ask Apple or Amazon support for help
If you have tried the above solutions but still can't solve the problem of Amazon Prime not working on Apple TV 4K, then contacting Apple support or Amazon support is the last option. The latter will help you with Amazon Prime apps and services, while the former will help you with Apple TV hardware or software issues.
Summary
This is how to fix Amazon Prime not working on Apple TV 4K. Generally speaking, if there is a problem with Amazon Prime or Apple TV 4K software running, you can solve it by restarting or resetting. If you have tried everything and still have the problem that Amazon Prime does not work on Apple TV 4K, then you need to seek professional help.
