How to Reset a Samsung Smart TV? Full Guide

If your Samsung Smart TV is acting up—whether it’s freezing, running slow, or the apps aren’t working properly—resetting your TV might be the simplest and most effective fix. This guide will walk you through how to reset a Samsung Smart TV using both standard and advanced methods, including when your remote isn't working.

Why Reset Your Samsung Smart TV?​

• Fix app crashes and lagging performance
• Clear temporary glitches or settings conflicts
• Remove custom settings or network problems
• Restore factory settings before selling or gifting the TV

Method 1: How to Factory Reset a Samsung Smart TV (With Remote)​

This works for most Samsung models from 2016 and newer.

Step-by-Step:

1. Press the Home button on your remote.
2. Go to Settings > General > Reset.
   

   On newer models, go to Settings > Support > Device Care > Self Diagnosis > Reset.

3. Enter your PIN (default is 0000 if you haven’t changed it).
4. Select Yes to confirm.
5. The TV will restart automatically and return to factory settings.

Method 2: Soft Reset (Quick Restart Without Data Loss)​

If you just want to fix a temporary issue without erasing your settings:

1. Hold the Power button on your remote for about 5 seconds, or until the TV powers off and back on.
2. Wait a moment as the system refreshes.

This method is helpful for freezing or unresponsive apps and won’t delete any user data.

Method 3: Reset Without Remote (Using Buttons on TV)​

If you lost your remote, you can still reset your Samsung TV:

1. Locate the Power or Control button on the bottom or back of the TV.
2. Long press the button (or navigate using the on-screen menu with it) to access Settings.
3. Go to Settings > General > Reset.
4. Use the volume and channel buttons to select and confirm options.

Alternatively, you can use the SmartThings app on your smartphone as a remote control if both devices are on the same Wi-Fi network.

Extra Tip: Resetting Network Settings Only​

If your Wi-Fi won’t connect, try this first:

1. Press Home > go to Settings > General > Network > Reset Network
2. Confirm the action.
3. Reconnect your Wi-Fi with the correct password.

What Happens When You Reset a Samsung Smart TV?​

Affects	Description
Picture & Sound Settings	Reset to default
Apps	Removed (you’ll need to reinstall them)
Wi-Fi Settings	Erased (must reconnect manually)
Samsung Account	Logged out
Remote Pairing	May need to re-pair Bluetooth remotes

Summary: How to Reset a Samsung Smart TV​

Reset Type	When to Use
Factory Reset	Major issues, reselling, full reset
Soft Reset	Minor glitches or app lag
Network Reset	Wi-Fi problems or connectivity issues
Without Remote	Lost remote or unresponsive device

By following this guide, you can troubleshoot most problems and restore your Samsung Smart TV to peak performance.

Related Reading:

How to Factory Reset Samsung Smart TV: Complete Step-by-Step Guide