Netflix not certified on Dangbei Mars Pro

[kogan92]

I’ve just received my Mars Pro and installed Google Play Store and downloaded Netflix from there. But when it done, pops out the following message “ this device is not optimized for netflix (-14)” and when I open the app I have this message “error code ui-800-3”.
I tried the tutorial on the homepage, but netflix is only at 480p resolution, which is quite underwhelming, considering it is a 4k Laser Projector.
How to fix this?

 

[JJoker23]

I saw there is a streaming dongle on Dangbei Store on Amazon, I believe it'd be better if you connect the dongle to Mars Pro.

 

[DDavid]

Did you buy the Mars pro on Amazon?

 

[SimonK]

I download Netflix from the Emotn Store, and the resolution is 1080p.

 

[kogan92]

Did you buy the Mars pro on Amazon?

AliExpress

 

[kogan92]

I download Netflix from the Emotn Store, and the resolution is 1080p.

There are 2:
"Netflix for pad" is at 480p
"Netflix for TV" just doesn't work

 

[Junior]

Eu baixo o Netflix da Emotn Store e a resolução é 1080p.

Reproduza este vídeo e confirme a resolução da transmissão no canto superior direito

 

[kogan92]

Reproduza este vídeo e confirme a resolução da transmissão no canto superior direito

480p

 

[JJoker23]

There are 2:
"Netflix for pad" is at 480p
"Netflix for TV" just doesn't work

What kind of error code did you get from Netflix for TV when it doesn't work? Can you show us the screen?

 

[kogan92]

What kind of error code did you get from Netflix for TV when it doesn't work? Can you show us the screen?

 

[Appholic]

View attachment 18812

文件

文件大小：9.3 M|

wwt.lanzouv.com

PIN: 7xku

Try this one

 

[kogan92]

文件

文件大小：9.3 M|

wwt.lanzouv.com

PIN: 7xku

Try this one

Still 480p

 

[Appholic]

Still 480p

Can you test your network with Dangbei butler? Normally, the resolution of Netflix cannot be adjusted manually, it is automatically matched according to the network speed

 

[Appholic]

And you can try to restart your router to reset the network

 

[Junior]

The Dangbei projector is not certified to run Netflix and does not have a Codec for YouTube in 4k.

 

[kogan92]

The Dangbei projector is not certified to run Netflix and does not have a Codec for YouTube in 4k.

That's awful that a 4k projector do not have codec for 4k streaming

 

[kogan92]

Does anybody know how to get that 4k streaming stick from the questionnaire, even if you purchased the projector outside Amazon?

 

[Junior]

Does anybody know how to get that 4k streaming stick from the questionnaire, even if you purchased the projector outside Amazon?

If you bought it from the official Dangbei store, maybe they can ship it.

 

[kogan92]

If you bought it from the official Dangbei store, maybe they can ship it.

AliExpress

 

[JJoker23]

AliExpress

you can buy the Dangbei dongle from Amazon