How to Factory Reset Samsung Smart TV: Complete Step-by-Step Guide

If you’re experiencing issues with your Samsung Smart TV—like freezing, lagging, or software glitches—a factory reset can often fix these problems by restoring your TV to its original settings. This guide explains how to factory reset a Samsung Smart TV correctly and safely, whether you own a recent model or an older one.

Why Reset Your Samsung Smart TV to Factory Settings?​

A factory reset clears all your customized settings, removes apps, resets network configurations, and deletes personal data. It’s ideal for:

• Fixing persistent glitches or slow performance
• Preparing the TV for sale or transfer
• Troubleshooting software errors or freezing
• Removing forgotten PIN codes or passwords

Important: A factory reset deletes all your saved preferences. Make sure to back up important info before proceeding.

How to Factory Reset Samsung Smart TV — Easy Steps (All Models)​

Method 1: Factory Reset via TV Settings Menu (Recommended)​

1. Turn on your Samsung Smart TV.
2. Press the Home or Menu button on your remote.
3. Navigate to Settings (gear icon).
4. Scroll down and select General.
5. Choose Reset or Reset to Initial Settings.
6. You’ll be prompted to enter your PIN code.
   • Default PIN is usually 0000 unless changed.
7. Confirm you want to reset. The TV will restart automatically.
8. Wait a few minutes for the TV to reset and reboot.

Method 2: Factory Reset Using the Remote (For Older Models or If Menu Isn’t Accessible)​

1. Power off the TV.
2. On your remote, press the following buttons in sequence:
   Mute > 1 > 8 > 2 > Power
3. The TV will power on and enter the service menu or reset process.
   Follow on-screen prompts to confirm the reset.

Be cautious using the service menu, as incorrect changes can harm your TV.

What Happens After Factory Reset?​

• Your TV returns to its original out-of-the-box state.
• All apps, accounts, and customized settings are erased.
• Network settings (Wi-Fi, Ethernet) are removed and must be reconfigured.
• Installed firmware updates remain intact; the TV won’t revert to old software.

Tips to Prepare Before Resetting Your Samsung TV​

• Write down your Wi-Fi password and account login info.
• Note down any important app data or custom settings.
• Make sure the TV is connected to a stable power supply to avoid interruption.
• Consider trying a soft reset (power off and unplug for 5 minutes) if the issue is minor.

Troubleshooting: Factory Reset Not Working?​

• Forgot your PIN? Try 0000, 1234, or check your user manual.
• Reset option is greyed out? Make sure parental controls or restrictions aren’t active. Disable them first.
• TV freezes before reset completes? Unplug power for 5 minutes, then try again.
• Still no success? Update your TV firmware via Settings > Support > Software Update before resetting.

FAQ: Samsung Smart TV Factory Reset​

Q1: Will factory reset delete my software updates?​

A: No, firmware updates will remain after reset.

Q2: Can I undo a factory reset?​

A: No, reset is permanent. You’ll need to set up the TV again.

Q3: How long does a factory reset take?​

A: Typically 5–10 minutes including reboot.

Q4: Can I reset Samsung Smart TV without remote?​

A: Some models allow button combinations on the TV itself, but it varies. Check your manual.

Summary: Resetting Your Samsung Smart TV Made Simple​

Performing a factory reset on your Samsung Smart TV can be the fastest way to fix bugs and restore smooth performance. Following the official reset steps ensures you do it safely without data loss surprises. Remember to prepare your info beforehand, and use the remote’s settings menu for the easiest experience.