ashley
Member
SONY OLED TV‘s are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention.
Precautions to Protect the Screen from Damage
The following are examples of images that may cause image retention:
Precautions to Protect the Screen from Damage
The following are examples of images that may cause image retention:
• Content with black bars either on the top and bottom and/or the left and right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition)
• Static images such as photos.
• Video games that might have static content in some part of the screen.
• On-screen menus, programme guides, channel logos etc. • Static content from applications.
• On-screen tickers, such as those used for news and headlines
To reduce the risk of image retention:
• Sony recommends that you turn off the TV normally by pressing the power button on the remote control or the TV.
• Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide mode] other than [Normal].
• Turn off the OSD (On Screen Display) by pressing the / button, and turn off the menus from connected equipment.
• Avoid displaying static images with bright colours (including white), clocks or logos on any portion of the screen.
• Set the picture settings based on the ambient conditions. The Standard Picture is recommended for home use and when viewing content that often displays the station logos, etc. The TV has following features to help reduce/prevent image retention.
