LG TV Troubleshooting: Fixing Tips


When people use smart TV, they may encounter some problems. So here are some troubleshooting ways if you have some problems when using LG TV.

LG TV Troubleshooting: Cannot control LG TV with the remote control​

• Check if anything such as tape has been placed over the receiver.
• Check if there is any obstacle between the product and the remote control.
• Replace the batteries with new fresh ones.

Cannot control the LG TV with the remote control.jpg

LG TV Troubleshooting: No image display and no sound is produced on LG TV​

• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other products.

No image display and no sound is produced on LG TV.jpg

LG TV Troubleshooting: LG TV turns off suddenly​

• Check the power control settings. The power supply may be interrupted.
• Check if the Off Time / Sleep Timer feature is activated in the TIME settings.
• If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.

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The above troubleshooting methods will help you find out what's wrong with your LG TV when the issue accurs. If it still can not be fixed, turn to the aftersale service for help.

LG TV Forum