Adney
Member
If you have a problem connecting your TV or TV box to the network, you need to know what's the cause.
1. The computer can access the Internet, but the TV box cannot.
This problem is usually caused by the TV and box can not get IP, the most effective and simple way is to restart the router, and then priority to connect the TV or box.
2. The router works normally, but cannot connect to the Internet.
If you can not find the WIFI signal, please confirm whether your TV or TV box exceeds the WIFI signal coverage. If other devices can reach the WiFi but the TV box can not, there may be WIFI module failure, then you need to repair the router. Or you can use a network cable to link the Internet.
3. Already connected to the wireless network, but can not get on the network or loading
If you are stuck on the loading page and can't open the program normally, similar problems are likely to be related to the network speed, you can download Dangbei Assistant and use the network speed test function. If the measured network speed is very slow, it may be a problem with DNS settings or DNS servers are hijacked.
1. The computer can access the Internet, but the TV box cannot.
This problem is usually caused by the TV and box can not get IP, the most effective and simple way is to restart the router, and then priority to connect the TV or box.
2. The router works normally, but cannot connect to the Internet.
If you can not find the WIFI signal, please confirm whether your TV or TV box exceeds the WIFI signal coverage. If other devices can reach the WiFi but the TV box can not, there may be WIFI module failure, then you need to repair the router. Or you can use a network cable to link the Internet.
3. Already connected to the wireless network, but can not get on the network or loading
If you are stuck on the loading page and can't open the program normally, similar problems are likely to be related to the network speed, you can download Dangbei Assistant and use the network speed test function. If the measured network speed is very slow, it may be a problem with DNS settings or DNS servers are hijacked.
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