Solution of Smart TV and TV box network connection problems

Adney

Member
If you have a problem connecting your TV or TV box to the network, you need to know what's the cause.

1. The computer can access the Internet, but the TV box cannot.

This problem is usually caused by the TV and box can not get IP, the most effective and simple way is to restart the router, and then priority to connect the TV or box.


2. The router works normally, but cannot connect to the Internet.

If you can not find the WIFI signal, please confirm whether your TV or TV box exceeds the WIFI signal coverage. If other devices can reach the WiFi but the TV box can not, there may be WIFI module failure, then you need to repair the router. Or you can use a network cable to link the Internet.

3. Already connected to the wireless network, but can not get on the network or loading

If you are stuck on the loading page and can't open the program normally, similar problems are likely to be related to the network speed, you can download Dangbei Assistant and use the network speed test function. If the measured network speed is very slow, it may be a problem with DNS settings or DNS servers are hijacked.

Dangbei Assistant

Dangbei Assistant
 
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Adney

Member
Now, it should be clear which kind of failure your network belongs to, then find the corresponding solutions for these situations.

1. When you can find the network list but can not link the network, please try to restore the factory settings of the router, open DHCP (automatic allocation of IP address function). Turn off mac address filtering, do not set routing IP address renewal period too short (recommended 120 minutes), wifi encryption type using "WPA-PSK/WPA2-PSK ".

If you still can't connect to the router, you can try to use the cell phone wifi hotspot, connect the TV box to the cell phone hotspot, if you can open the network content normally, that means the TV box is normal, the problem is in the router, you can contact the manufacturer to return to repair testing.

2. For solving DNS-related problems, there are more methods, but the most suitable for newcomers is also the most convenient, I think it is better to use Dangbei Assistant, after the previously mentioned speed test is completed, you can choose the network optimization function, DNS preferential function, by automatically modifying the parameters of DNS settings to achieve the effect of improving Internet speed.

Dangbei Assistant


3、Modify the channel

The role of the channel is to transmit the signal, it provides a band for the signal to pass, but at the same time to limit and damage the signal. Using different channels even in the same band, the received signal strength is not the same. So by choosing a better channel, the signal strength will be higher and the network will be more stable.
 
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