Sony Announces Discontinuation of After-Sales Service for Some PS4/Pro Consoles and PS VR


Sony Interactive Entertainment (SIE) has recently announced the discontinuation of after-sales service for certain models of the PS4/Pro gaming consoles and the PS VR.
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It was reported that the after-sales service for the PlayStation 4 CUH-2100 (PS4 Slim series) had already ceased at the end of October. Sony further stated that the after-sales service for the PlayStation 4 Pro CUH-7100 series gaming consoles and the PlayStation VR CUH-ZVR1 will be discontinued on December 20, 2023.

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This announcement aligns with Sony's previous official statements regarding the retirement timeline of their products. In December of the previous year, they terminated after-sales service for the PlayStation 4 CUH-2000, and in January of this year, they did the same for the PlayStation 4 Pro CUH-7000 series. This recent decision is in line with the broader trend of Sony shifting its focus towards promoting the PS5 gaming console ecosystem.

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As a result, most of the products from the Sony PS4 era have now reached the end of their service life, with Sony SIE continuing to emphasize and expand the ecosystem around the PS5 gaming console. This move represents the natural progression of the gaming industry, where older models make way for new and more advanced technologies.