XFINITY Stream Activation Process on Roku


Launch the app and select Get Started to continue


The Activation Code screen will appear on the Roku device. Go to xfinity website from a mobile, tablet or desktop device web browser (not from the Roku) to continue the activation process.


[*]From the web browser (not the Roku device), enter the six-digit code provided.


[*]Still from the web browser, enter your Xfinity username and password, then select Sign In.


[*]The web browser will display a Success! message, notifying you that your Roku device screen will update shortly.


[*]After a brief loading screen on your Roku device, you will be presented with terms of activation. Select Yes to accept the terms and continue. If you select No Thanks, you will be taken back to the first step of the activation process.

Terms of Activation: Cloud DVR Customers


Terms of Activation: Non-Cloud DVR Customers


[*]Next, you will be asked to name your device.


[*]The home screen should then appear, and you are ready to begin using the app!


From the Main Menu, you will see the following options:

  • Search
  • Browse
  • Live TV
  • Saved
  • Settings
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Live TV

View TV Listings for all of your channels, watch live TV, set episode or series recordings, and view the programs in a certain category - Favorite Channels, Kids, Sports or Movies - that are on now or coming up soon. You can also filter live TV by High Definition, Video Description, Closed Captioning and Secondary Audio Program. Access Playback Controls to control accessibility settings, including Video Description, Secondary Audio Program and Closed Captioning.


Select Options (top left) within Live TV to Find a Channel, access Filter Preferences and Search. Selecting Search will take you to the main Search page, to search for a movie, TV show or channel.


Find a Channel: Find a channel by name or number.


Filter Preferences: Filter live TV by: High Definition, Video Description, Closed Captioning, and Secondary Audio Program.


**Note**: To access Playback Controls, you will need to press the down arrow on the Roku remote while watching live TV. This will present you with a caption icon. Use the Roku remote left and right arrows to highlight either Video Description, Secondary Audio Program or Closed Captioning. You can then select OK to turn the option on or off.

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From any live channel, you can access the Mini Menu by selecting Mini Menu on the media player or pressing right on your Roku remote. Use the Mini Menu to discover and quickly change to other live channels.



View the For You screen, Recordings, Scheduled Recordings, Favorites or Purchases (when applicable).



  • Pressing the Instant Replay button on the Roku remote will skip back 15 seconds during video playback of DVR content.
  • Pressing the Directional Pad Left and Directional Pad Right, respectively, will rewind and fast forward during video playback of DVR content.

You can delete recordings by highlighting the TV episode, selecting Modify Movie Recording, followed by Delete Recording.


**Note**: You cannot delete recordings in bulk (for example, an entire series) on your Roku device. However, this can be done directly on your TV Box or by using the Xfinity Stream app. You may also recover recordings that were deleted in the past 24 hours by navigating to through the following menus - Saved > Recordings > Deleted Recordings - and selecting Undelete.
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Access app settings such as Language, Parental Controls, Accessibility, Format and Helpoptions.

Language settings allow you to set the default language for Secondary Language soundtracks (SAP option in Playback Controls when available). Language settings do not change the language for menus or TV listings. SAP may experience intermittent availability in the Xfinity TV Beta app.

Parental Controls are device-specific. Even if you previously set Parental Controls for another device, you have to set them again for the Roku device, as Parental Controls default to the Offmode.

In order to modify Movie Ratings or TV Ratings settings, Parental Controls must be set to On. Locking a rating will automatically lock all higher ratings. For example, locking the R rating will automatically lock the Adult and NC-17 rating.

The Accessibility option provides Audio Guide (voice over) functionality on certain Roku devices. This feature can be accessed by navigating to Settings > Accessibility > Audio Guide, and is available on the following Roku devices:

  • Roku Streaming Stick (Model 3600)
  • Roku Express (Model 3700)
  • Roku Express+ (Model 3710)
  • Roku Premiere (Model 4620)
  • Roku Premiere+ (Model 4630)
  • Roku Ultra (Model 4640)

You can also turn Video Description, which allows you to listen to an audio description of a program's key visual elements, On or Off in the Accessibility menu.

A Format option located in the Settings menu allows you to automatically tune to the High Definition (HD) version of a live TV channel if you select the Standard Definition (SD) version.

The HD Preferred option is selected by default.

The option to Sign Out of the app on your Roku device is also available in the Settings menu. You can sign out by tapping the OK button your Roku remote. You will then be returned to the Getting Started screen.
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