Samsung TV not working: What should I do?

Jannyferr

Member
It is annoying If your Samsung TV is not working suddenly when you watch it expecially during such a sensitive period with coronavirus pandemic. Don't worry. You can check whether the TV motherboard is broken or not.

The main reasons why the Samsung TV not working are:

1. The power cord is not connected properly or the power adapter has no voltage output.

2. There is no voltage output from the switch transformer in the TV, and the surrounding electronic components are abnormal.

3. The power board is abnormal or the switching power supply module (IC) is abnormal;

4. The remote control has no electricity or is damaged; the keys on the TV control panel are damaged or leakage;

5. The motherboard and CPU circuit are abnormal;

6. The high voltage board, Y board, buffer board, etc. have a short circuit phenomenon.

Samsung TV not working: What should I do?

Samsung TV has black screen but with sound

1. Check whether the Samsung TV is connected to the power, whether the power button is turned on, if it is not turned on, turn it on.

2. Check whether the power button on the TV remote control is pressed to turn off the TV that makes the TV in the standby state. You can press the "power" button on the remote control to switch to the working state.

3. Check the connection instructions of Samsung TV to see if the cable is properly connected or inserted in the wrong position. Try to use it after reconnecting it correctly.

4. Check whether the TV's video input source is correct. You can press the TV remote control's video switch button to switch the TV's video input source until the network video interface appears on the TV.

5. If there is still no improvement, it is generally due to the hardware failure. It is recommended that you can contact Samsung TV for after-sale specific check to verify.

Samsung TV motherboard broken symptoms

1. First check whether the power supply is normal. There is no change when the remote control or the button on the TV is turned on, indicating that it is a failure of the main board;

2. Check whether each power supply circuit of the power board is short-circuited, and then remove the link of the main board, add 5v or 3.3V to the power board power-on port (PW, PWR, PS-ON, STB), on the power board or the backlight board Backlight control port (backlight adjustment A/P DIM=PWM=ADJ=OFL=I/EPWM, backlight switch BL-ON=BRI=INV-ON=BK=SW) plus 5v or 3.3V, long backlight indicates backlight and The power supply is normal, and the motherboard is faulty.

3. If there is 24V when the backlight is off, it means that the power board is normal, and it also means that the backlight board or the backlight lamp is damaged; if there is no 24V, it means that the power board is damaged.

4. If the switch is normal, there is a gray screen or a white screen, the logic board power supply insurance resistance is normal, and the voltage of the upper screen data line is about 1-2V, indicating that the screen may be damaged.
 
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