I tried to fix it myself, and the result was a broken cord in the motor. I contacted VIVIDSTORM staff and they said that if there is a problem, contact them first and not take apart the screen by yourself.why did you remove the screw?
it could be that the tension now is not balanced & it could be the reason why it's not opening or it could be other reason
I tried to fix it myself, and the result was a broken cord in the motor. I contacted VIVIDSTORM staff and they said that if there is a problem, contact them first and not take apart the screen by yourself.Have you tried putting the screws back on? If you can't put it back, you can only contact their professional and technical personnel to solve it.